BPS Occupational Digest

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139 posts · 55,810 views

The British Psychology Society's Occupational Digest is a blog dedicated to how psychology matters in the workplace. It follows the success of the award-winning BPS Research Digest which reports on psychology of every flavour. The Occupational Digest continues this spirit of reporting what matters, but keeps its sights firmly on what matters at work. This extends beyond academic findings to knowledge gathered through case studies and expert testimony. The purpose is to share evidence to help us understand work and make the most of it. It is funded by the Division of Occupational Psychology and is intended for occupational psychology practitioners together with a wider audience who care about putting psychology to work, including HR professionals, occupational psychologists, managers, consultants, and students. The site will initially focus on providing clear reports on recent research findings, and will evolve from this to the needs of its audience.

Alex Fradera
139 posts

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  • May 21, 2013
  • 04:53 AM
  • 30 views

Does it take two to tango to get win-win negotiation outcomes?

by Alex Fradera in BPS Occupational Digest

Negotiation training has been shown to lead to positive outcomes for parties on both sides of the table, identifying 'win-win' solutions and helping the wheels of the world turn more amicably. But many studies focus on consequences when both negotiators are trained using the same methodology, when the reality is that a counterpart from another organisation may be trained differently or not at all. What happens then? A study by Alfred Zerres and colleagues finds out.The study recruited 360 busine........ Read more »

  • May 16, 2013
  • 09:18 AM
  • 39 views

Experienced job interviewers are no better than novices at spotting lying candidates

by Alex Fradera in BPS Occupational Digest

This post was written by Christian Jarrett and originally found on the BPS Research Digest blog.   For the penultimate round of the TV show The Apprentice, the competing entrepreneurs must face a series of interviews with a crack team of hardened executives. The implicit, believable message is that these veterans have seen all the interview tricks in the book and will spot any blaggers a mile off. However, a new study provides the reality TV show with a reality check. A team led by Mar........ Read more »

  • May 13, 2013
  • 08:56 AM
  • 36 views

Who pays the biggest price for managing emotional displays in the workplace?

by Alex Fradera in BPS Occupational Digest

Understanding workplace demands on our emotions is one of our popular topics. Recent research combines two issues we've reported on previously: surface acting, the form of emotional labour that involves expressing emotions you don't genuinely feel, and affect spin, a measure of the variability of a person's emotional experiences. The paper suggests that overall, surface acting places greater demands on people high in affect spin.Daniel Beal and colleagues ran their study with 64 restaurant serve........ Read more »

Beal, D., Trougakos, J., Weiss, H., & Dalal, R. (2013) Affect Spin and the Emotion Regulation Process at Work. Journal of Applied Psychology. DOI: 10.1037/a0032559  

  • May 6, 2013
  • 04:18 AM
  • 14 views

Wish you were here!" - how a postcard can help attract the best talent

by Alex Fradera in BPS Occupational Digest

In 2004, in Silicon Valley, Google posted a huge billboard ad featuring a mathematical problem. The answer led to a web address with yet another puzzle to crack. People who successfully followed this intellectual treasure hunt ended up being invited in for a job interview.This is an extreme example of a recruitment  principle spelled out in a new article by psychologists in Belgium. They say that distinctive recruitment procedures are the secret to attracting more and better job appli........ Read more »

  • April 29, 2013
  • 06:05 AM
  • 59 views

Accountability provokes more team-focused behaviours in leaders who are outsiders

by Alex Fradera in BPS Occupational Digest

Sometimes leaders epitomise the group they seek to lead, such as a former trucker heading a transport trade union. In other cases leaders are less prototypical; while they may have the attributes for the role, they 'come from outside'. How might leaders from these two moulds respond when the workplace demands more accountability for their actions?  A team led by Steffen Giessner of Erasmus University set out to know more, investigating the team-oriented behaviours that leaders engage in whe........ Read more »

  • April 23, 2013
  • 06:23 AM
  • 91 views

Workplace psychopathy: what consequences does it have?

by Alex Fradera in BPS Occupational Digest

Continuing our report on Smith and Lilienfeld's review of workplace psychopathy (part one here), we turn to the consequences it has - for leadership, for the organisation, and for unethical, even criminal behaviour. Leadership effectsIs psychopathy behind 'dark-side' and maladaptive approaches to leadership? Last post discussed a study by Babiak et al study looking at rates of psychopathy. The study also collected 360 data, and that data suggests that high scorers tended to be seen as weaker in ........ Read more »

Smith, S., & Lilienfeld, S. (2013) Psychopathy in the workplace: The knowns and unknowns. Aggression and Violent Behavior, 18(2), 204-218. DOI: 10.1016/j.avb.2012.11.007  

  • April 22, 2013
  • 05:25 AM
  • 97 views

Workplace psychopathy: the knowns and unknowns

by Alex Fradera in BPS Occupational Digest

Workplace psychopathy was an obscure, unknown issue prior to the mid-1990s, but hundreds of popular accounts have been published since then. A measured review by Sarah Francis Smith and Scott Lilienfield gets to the heart of what we really know about the phenomenon. There is a lot to cover so we're publishing about it in two posts.Psychopathy? It's complicatedFrom the off, the authors raise how complicated the issue is. Many studies rely on psychopathy and outcome data from single sources, leavi........ Read more »

Smith, S., & Lilienfeld, S. (2013) Psychopathy in the workplace: The knowns and unknowns. Aggression and Violent Behavior, 18(2), 204-218. DOI: 10.1016/j.avb.2012.11.007  

  • April 19, 2013
  • 03:44 AM
  • 72 views

Highly extraverted sales people perform more poorly

by Alex Fradera in BPS Occupational Digest

What sales manager wouldn't hire extraverts? They tend to be comfortable in interactions, naturally display enthusiasm and confidence for their own ideas, and can be firm and persistent when they meet with resistance to their agenda. Scrutinise many sales forces and you'll probably spot this reasoning at work.Yet research finds weak and sometimes inconsistent relationships between sales performance and extraversion, with three meta-analyses finding the summed effects to amount to .07 - a non-sig........ Read more »

  • April 12, 2013
  • 04:54 AM
  • 99 views

ADHD at work: helping others over getting the task done?

by Alex Fradera in BPS Occupational Digest

New research looking at how ADHD affects performance at work. The condition has a high prevalance, with 4.4% of American adults estimated to have it, and a body of research suggests that it can influence work outcomes like productivity, work conflict and turnover. Jonathon Halbesleben, Anthony Wheeler, and Kristen Shanine have just published research suggesting that ADHD may have consequences via two routes: encouraging behaviours that are not pointed at intended goals, and eroding the benefits ........ Read more »

  • April 8, 2013
  • 04:56 AM
  • 81 views

'Figuring out what they're after': a common thread between assessment performance and job performance?

by Alex Fradera in BPS Occupational Digest

A while back we shared a review of the Ability To Identify Criteria (ATIC), suggesting that difference in how people perform on a selection process like an interview is due partly how good they are at figuring out what the process wants to hear. The article suggested that this may not be entirely bad, as ATIC appears to have a role in job performance as well. Now the authors have published empirical work looking closer at this issue. Their data suggests that figuring out situational demands may ........ Read more »

  • March 26, 2013
  • 05:46 AM
  • 98 views

Some of us are more suited to productive conflict

by Alex Fradera in BPS Occupational Digest

If you're interested in how team conflict can be beneficial, here's more research on the issue from Bret Bradley and colleagues, this time focusing on team member personality. Although we know that certain personality traits affect whether conflict occurs - for instance, less agreeable people are more likely to find themselves in a clash - this research investigated what matters when it occurs. Bradley and colleagues figured that two traits might be critical. People more open to experience are m........ Read more »

  • March 22, 2013
  • 10:47 AM
  • 147 views

Forcing a smile at work? Mindfulness can help

by Alex Fradera in BPS Occupational Digest

Mindfulness is a way of operating that involves paying attention to events in a nonjudgmental way, and psychological research is corroborating its benefits, reported for millennia in other fields of knowledge.  A new paper by Ute Hülsheger and her colleagues takes a neat angle by focusing on one mechanism through which mindfulness might act: reducing reliance on an unproductive emotion regulation strategy, surface acting. As we've discussed before, surface acting involves adjusting or cont........ Read more »

  • March 19, 2013
  • 06:55 AM
  • 122 views

Expressing your proactive potential depends on attachment style

by Alex Fradera in BPS Occupational Digest

Employees who engage in proactive behaviours tend to be an asset to the workplace; they're less phased by obstacles, more likely to pursue new opportunities, and take more efforts to master their environment. While organisations have a role in cultivating proactivity, so do our personal traits. However, a recent paper by Chia-huei Wu and Sharon Parker suggests that this influence itself depends upon our 'attachment style', a common term in therapeutic fields and finding wider application elsewhe........ Read more »

  • March 12, 2013
  • 12:18 PM
  • 130 views

Grow, broaden, maintain: HR practices and how they matter for older workers

by Alex Fradera in BPS Occupational Digest

In the last issue of the Human Resource Management Journal, Dorien Kooij and colleagues investigate how general HR practices might have differential effects for younger and older employees. Given the ageing workforces prevelant in the West, it's an increasingly relevant issue.800 respondents to a much larger survey were randomly selected to form eight equally sized age groups, ranging from those below 20 to an over-50 group. Participants reported their experiences of HR practices that could infl........ Read more »

Kooij, D., Guest, D., Clinton, M., Knight, T., Jansen, P., & Dikkers, J. (2013) How the impact of HR practices on employee well-being and performance changes with age. Human Resource Management Journal, 23(1), 18-35. DOI: 10.1111/1748-8583.12000  

  • March 6, 2013
  • 07:12 AM
  • 188 views

How disclosing conflicts of interest can pass the burden to the customer

by Alex Fradera in BPS Occupational Digest

 We habitually consult experts to advise on personal and professional matters, but their recommendations can be coloured by conflicts of interest. Commonly advisors are required to disclose conflicts: armed with this information, the consumer can account for bias before making decisions. But evidence shows it's hard to make such adjustments. And new research by Sunita Sah, George Loewenstein and Daylia Cain suggests moreover that disclosure may make consumers feel obliged to follow the advi........ Read more »

Sah, S., Loewenstein, G., & Cain, D. (2013) The burden of disclosure: Increased compliance with distrusted advice. Journal of Personality and Social Psychology, 104(2), 289-304. DOI: 10.1037/a0030527  

  • March 1, 2013
  • 07:04 AM
  • 191 views

Fitting the office to our evolutionary niche

by Alex Fradera in BPS Occupational Digest

Imagine a workplace in harmony with our true nature. That's the aspiration held out by Carey Fitzgerald and Kimberley Danner in a recent paper surveying insights from environmental and evolutionary psychology and considering what they say about our work environments. The fundamental observation from which all else follows is that we are creatures evolved to live a life substantially in touch with nature and our own natural patterns. The workplace? Commonly, not so much...Take greenery. There is ........ Read more »

Fitzgerald CJ, & Danner KM. (2012) Evolution in the office: how evolutionary psychology can increase employee health, happiness, and productivity. Evolutionary psychology : an international journal of evolutionary approaches to psychology and behavior, 10(5), 770-81. PMID: 23253786  

  • February 25, 2013
  • 07:07 AM
  • 170 views

Your boss's expectations shape your performance - but only if you trust them?

by Alex Fradera in BPS Occupational Digest

The Pygmalion effect is the much-observed finding that a leader's high expectations for their subordinates, if clearly communicated and followed up by supporting behaviours, translate into higher achievements for those subordinates. The leader paints the possibility of another possible self that the subordinate could become - 'be all you can be' - if they apply themselves and follow the path. Thus inspired, the subordinate fixes themself on the new horizon, and with guidance, surpasses themself......... Read more »

  • February 22, 2013
  • 06:44 AM
  • 108 views

Can more cognitive ability be a liability?

by Alex Fradera in BPS Occupational Digest

If you want to predict performance at work, you're hopefully aware of the long-investigated benefits that cognitive ability provide in many types of occupation. So hearing about apparently contradictory psychology studies in domains such as 'success under stress' where 'less is more', you're curious. Can cognitive ability - intelligence, roughly told - undermine task performance, or learning adaptability? A critical review by Oswalt and Beier argues that we needn't rewrite our assumptions just y........ Read more »

  • February 19, 2013
  • 05:45 AM
  • 201 views

Toxic Emotional Experiences: What they are, How they affect us, How to avoid them

by Alex Fradera in BPS Occupational Digest

When does experiencing negative emotions lead to longer-lasting consequences, for our mental health, our attitude toward work, or our performance? Negative emotions themselves tend to be short-lived, such as the flash of hot anger during a fruitless phone call with your would-be internet provider. These moments in themselves needn't necessarily wear us down; in fact, they can be galvanising, such as anger generated from a sense of injustice. Researchers Tina Kiefer and Laurie Barclay propose tha........ Read more »

  • February 12, 2013
  • 06:08 AM
  • 205 views

Do test cheats matter if you test enough people?

by Alex Fradera in BPS Occupational Digest

Over the past decade, the cheapness and convenience of online testing has seen its usage grow tremendously. Its critics raise the openings it makes for cheaters, who might take a test many times under different identities, conspire with past users to identify answers, or even employ a proxy candidate with superior levels of the desired trait. Its defenders point to countertactics, from data forensics to follow-up tests taken in person. But the statistical models employed by researchers Richard L........ Read more »

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